Day to day

Some of your key responsibilities as our Turnaround Co-ordinator will be:

• Leading and coordinating all aspects of the below wing arrival and departure processes on the ramp for our customers and crew, including their baggage
• Handling delay allocations accurately and timely, including comprehensive reporting
• Sharing information to provide feedback and appropriate escalation when encountered
• Preparing flight paperwork for crew, including printing of customer lists, flight plans, and other documentation
• Presenting aircraft load data between the flight crew and load control departments and taking care of weight and balance calculations as the need arises
• Final accountability for authorising aircraft departures in conjunction with Virgin Atlantic (VAA) and legislative requirements to deliver the safe departure of our aircraft
• Following all UK/Ireland/EU legislation as well as all security requirements to ensure VAA Corporate Safety and Security processes and procedures are followed at all times by all staff, including service providers

About you

Are you a safety focussed leader, who thrives in working in a pressurised environment? We're looking for natural leaders and problem solvers with the ability to think on your feet to ensure our aircrafts depart safely and on time!

• A minimum 12 months previous airline experience in a ground based role, or a weight and balance/load planning role is essential to become a Turnaround Co-ordinator
• Internal candidates must have passed probation and be in their current role for a minimum of 6 months
• A solid understanding of below wing processes is preferable
• Proven experience in leading a team, with confidence to collaborate and encourage others, in order to create a positive team spirit
• Strong and confident communicator with the ability to deliver clear and concise messages to a range of team members
• Effective planning and organising skills with a high level of accuracy to keep and maintain our on time performance
• Strong attention to detail with excellent verbal and written communication skills
• Flexibility to work different shifts between 04:00am and 23:30pm, including weekends and bank holidays
• A full UK driving license to meet the requirement to drive vehicles airside that will include a medical assessment during your training